The intelligentcontract timeout session length is set within the Configuration section, the system default is 90 minutes.

The session clock resets and starts counting as soon as you open a new page or save, it does not reset when you type data in.

If a User is entering complex data that takes longer than the timeout minutes to complete or if they do not save or go to another screen within those minutes then they will be timed out.  Please ensure that you have selected a reasonable time out value for your organisations requirements.

If the timeout session clock needs alteration then please contact your account Administrators who can adjust this.

If you are an Administrator and need to adjust the timeout session length then this is controlled within the Configuration area.  The configuration area is accessed by clicking on the cog icon on the bottom of the black navigation bar to the left of the screen.

Fig 1 - Configuration screen

Navigate to -> Configuration -> General Configuration -> Manage Account Configuration

There is an option within the form called 'User Login Session Timeout (Minutes)' - update the value in here to reflect the new timeout session you require and then [Save].

Fig 2- User timeout session option