The intelligentcontract timeout session length is set within the Admin section, the system default is 90 minutes.
The session clock resets and starts counting as soon as you open a new page or save, it does not reset when you type data in.
If a User is entering complex data that takes longer than the timeout minutes to complete or if they do not save or go to another screen within those minutes then they will be timed out. Please ensure that you have selected a reasonable time out value for your organisations requirements.
If the timeout session clock needs alteration then please contact your account Administrators who can adjust this.