For Our US Based Customers

We currently operate our live chat and telephone support services Monday - Friday, 8am - 5:00pm (EST) excluding US Public Holidays.


Our Support email address is [email protected]

Our telephone number: + (1) 856 452-4250


For European Customers

We currently operate our live chat and telephone support services Monday - Friday, 9am - 5:30pm (BST/GMT) excluding UK public holidays. 


Our Support email address is [email protected]

Our telephone number: +44 (0) 333 344 3905 (UK local call rate)


Please Note:

  • Calls and live chats out of hours for your region will be answered by other regions where possible.
  • We monitor ticket and email based requests and will respond on a 24 hour basis to urgent issues.