The Electronic Signature feature in allows you to securely sign and manage your contract documents.

Our partnership with DocuSign will allow any document uploaded into intelligentcontract to be sent via email to nominated parties for signing. A person will receive an email notification and be able to add their signature electronically to a document. Once complete, a copy of the signed document will be uploaded back into intelligentcontract for your records.

Installing DocuSign

If you have an account with DocuSign, then you first need to install the DocuSign Plugin into your account.

Navigate to: Configuration => Plugins = > Manage Plugins

Here you will see the option for DocuSign; just click the [Install] button 

The remainder of this article explains how to send a document for electronic signature via DocuSign.

Step 1 - Send a Document for Electronic Signature

As the Signature process requires a document, you must have uploaded the documents that require signatures to the Contract Document tab before you start the signing process. The system will offer you documents that have been attached to the Documents, Notes, or Amendments tab. You could also add the relevant signature People to the Contract People tab before you start the process. 

  • Open a Contract record that has the documents attached which require signing
  • Click on the More Action [...] button and select the [Submit for Digital Signing - DocuSign] option

Note: If you have installed Plugins for multiple Electronic Signature providers, then they will all be displayed in the list. Choose the correct option by the relevant icon; If you hover over the options in the list, an pop up will identify them.

Fig 1- Activating the Electronic Signature Process

Tip: If you have the Approvals feature option of 'Only Approved Contracts can be sent for Electronic Signature' switched on, then the Electronic Signature option will only appear when an Approved contract has been selected.

Step 2 - Selecting Documents

Select the document or documents that you want to send for signature using the checkbox. The system will display a list of all the Documents that you have already uploaded to the Contract Document tab. If you select more than one document, the system will join them together as a single PDF. You will have a chance later to change the order in which the documents are ordered.

Fig 2 - Selecting Documents for Signing

Step 3 - Selecting Signer(s)

Select the People who are required to sign the document. The system will display a list of all the People that you have already assigned in the Contract People tab (you can select one or more). Later in the process, you are able to determine the order in which the people sign the contract and also add more People if required.

Fig 3 - Selecting Signers

Step 4 - DocuSign Sign Login

Log into your DocuSign account. Before you can use this feature of intelligentcontract, you will need to obtain a DocuSign account. 

Tip: You can a create a new DocuSign Account by clicking here. Any of the DocuSign account types will work with


Sign in at the prompts using your DocuSign Username and Password.

Fig 4 - DocuSign Sign in Pages

Step 5 - Submit Document for Signing

Amend the Document Signing requirements settings if required. You can add more recipients, set a signing order, and send all recipients a message.

Fig 5 - Review Signature request Message information

  1. Email Recipients - Update existing or add a new email addresses that the document is to be sent to
  2. Message - Add a message that each recipient will receive
  3. Order - Define if the signatures are required in a specific order

[Send Now] - After clicking here, you will be able to position the signature and other data fields prior to sending the document for signing

Step 6 - Placing signature and other data fields

This step allows you to place Signatory boxes and other relevant data fields on your document. The first signer name will default. Drag and drop the relevant fields required onto your document. 

Use the top left Name drop down to switch between all the people required to sign the document. You will need to add Signature box's to each recipient in turn.

Click the [Send] button once your signature and other data fields have been put in place for each signer.  Once sent, pressing the screen will close back to your Contract view.

Fig 6 - Placing Signature fields

Keeping Track

Each contract has a signatures tab. The Signatures tab will display the status of the document in the signing process.  When the document is signed by each of the signers specified, the status will be updated to 'Signed'. 

You will then receive email notification that the document has been signed and has been loaded back into your intelligentcontract account.

You are then able to download the signed document from the signature tab. This download will show the documents sent for signature, the signatures obtained, and an audit document appended to show how and when each signature was obtained.

Fig 7 - Contract Signature record

Tip: if you have more than one Electronic Signature provider installed, then you can Edit your Signature tab view to include the 'Service' field. This will identify which service you have used to send the document out for signing.

TIP: You can log into your DocuSign account to perform advanced operations on your "in process" documents. You can for example, cancel a document for signature or replace the signer or send manual reminders, if required.