When an attachment is uploaded to a record then you have the ability to show a preview of this to the User.  The are various options in the preview panel that you can use:

  • Hiding the entire preview
  • Page selection
  • Changing page display
  • Zoom in and out
  • Search within the document (press enter after entering text)
  • Expand to full screen size and searching


Just after an attachment has been uploaded there will be a Queuing message, this will be removed after the preview has been generated.


Fig 1 - Document queued for preview


Once created, the preview is displayed in the record.


Fig 2 - Document preview generated


The preview can be hidden if you do not wish to see it in the record by clicking on the 'Hide/Show Preview' panel on the right. 


Fig 3 - Hiding the preview


This preview display is controlled in the Form Layouts screen.  By default in every instance where an attachment can be added the preview will display after it has been uploaded.


If you do not wish the preview to display in the record permanently then you can untick the option against the field in the Form Layouts screen.


Fig 4 - Disabling the preview


Most attachments will be automatically converted into a readable document, this will enable you to search inside the document in the preview screen.


For a PDF document, a yellow banner will appear informing you that the conversion has to be requested, click on the banner and a readable version will be processed and then displayed.  


Fig 5 - Converting to a searchable PDF


Searching inside a Document


You can use the Search panel at the top of the preview screen and type in text, the preview will then display match's inside the attachment.  The arrow options allow you to jump to each instance the text has been found.


Fig 6 - Searching inside the preview


You can use the 'Full Screen' option to view a larger preview, click the expand button to open the preview as a full screen image.


Use the Search panel at the top of the preview and type in text and press <enter> on the keyboard, the preview will then display match's inside the attachment.  The arrow options allow you to jump to each instance the text has been found.


Please note that this is still a preview of the attachment, use the X at the top right of the screen to close the full preview.


If you close the browser window you will close your intelligentcontract session and will have to log in again.


Fig 7 - Full screen preview


Track Changes


Word documents can be edited using the online editor, enable track changes in the editor and make adjustments to the document.


Fig 8 - Editing a document with track changes


Fig 9 - Entering track changes



When the updated document is saved the preview will update and show 2 preview options, the normal preview and the track changes preview.


Fig 10 - Word document with track changes preview


Instances where a document already has track changes switched on in the document prior to upload, the preview will automatically display the 2 previews when the record is saved.


For PDF documents, the file should be converted into a word document for editing purposes.  You can either manually convert the PDF document using an option in the attachment options section or if a PDF is edited then it will be automatically converted into a Word document for editing.  You also have the option to convert the file back into a PDF when complete.


For more information about the file attachment options please refer to this article: https://support.intelligentcontract.com/support/solutions/articles/22000266943-attachment-options


There will be some files that the system cannot generate a preview for, these will be for unsupported formats, large files or attachments where a preview cannot be generated i.e. a zip file.  in these instances a message will display in the preview screen informing as such.


Fig 11 - Unable to generate preview


If you are using Edge as a browser then the previews may be blocked because of the Edge tracking setting.


Go to the top left of the browser and click on the padlock icon next to the url.  A drop down will appear, go to the option for 'Tracking prevention....' and flip the blue switch off


Fig 12 - Edge Tracking permissions


Click anywhere on the screen and the drop down should close and you will be prompted with a blue [Refresh] button


Fig 13 - Refreshing Edge


Click the button, the page will refresh and your preview will now be displayed.