Common Questions

Changing your Intelligentcontract.com Key User
The nominated Key User for your Intelligentcontract account is an important role. The Key User has following responsibilities: - Billing. All aspects of...
Thu, 24 Feb, 2022 at 9:24 AM
What is the maximum file size for upload?
The file size limit is approx 1GB, plenty for majority of Documents that you may wish to upload, if you do have any difficulties uploading a large Document ...
Wed, 12 Sep, 2018 at 9:28 AM
The Intelligentcontract Terms of Use preclude the upload of Sensitive Data. What is meant by Sensitive Data?
Under GDPR we are not allowed to process data which is regarded as Sensitive. As a user of intelligentcontract you must not upload data to the platform whic...
Wed, 12 Sep, 2018 at 9:54 AM
Whats the difference between a username and the person's email address
In IC a Person record is first set up – and they have a valid email address.  A Person record is then used to promote them into a User – the Username on...
Tue, 23 Jan, 2024 at 1:33 PM
What can read-only users do?
A read-only user can: Login and access contracts, people etc, but they can’t edit, delete or create Can complete Alerts They can be a person in a wo...
Tue, 31 Oct, 2023 at 11:24 AM
What can a User do in intelligentcontract?
There are four types of Users within intelligentcontract. Each customer's account can have one or more different types of Users depending on their organ...
Wed, 14 Oct, 2020 at 5:31 PM
How Do I Stop intelligentcontract service and notifications from being blocked?
If you not receiving email notifications from intelligentcontract (for example, reset password links, alerts) then it may be that your IT department is bloc...
Thu, 25 Jan, 2024 at 11:07 AM
My Account is "Limited". What does this mean?
An intelligentcontract account is placed into Limited status when there are not enough licences for the users in your account and/or you have more contracts...
Wed, 18 Sep, 2019 at 1:21 PM
How can I print a list of Contract types?
It is not possible to print out a list of values from any of the value sets within intelligentcontract. However, you are able to copy and paste all the avail...
Wed, 12 Feb, 2020 at 1:46 PM
How do I delete Cookies in Chrome
Sometimes you may have the need to delete your cookies in Chrome to resolve issues you are having with intelligentcontract. The easiest way to do this i...
Fri, 2 Oct, 2020 at 4:19 PM