Admins can now log in as any other user

Released: July 2016

Applicable plans: ALL

Sometimes it is useful for an administrator to be able to log in as another user. It can help with:Testing that your account's security configuration is working as expectedMaking changes to a user's set up such as changing their default views or changing their reminder interval settingDuring an absence, logging in as that user to add details to a particular contract.

How to Login as another User

In the Admin menu, on the user summary screen there is now a new icon. To see this icon hover over each user as shown below. Click on the 'Login As' icon to log in as this user.

Login As Icon     

   Figure 1: 'Login As' Icon

Once logged in, you will able to use their account as though you were logged in as that person. Changes made to contracts will be recorded as changes made by the "logged in" user along with a note recording which administrator was controlling the log in session.

An entry in the sessions log will be made recording that an administrator has logged in as another user (also recording the username of the administrator).

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